RMN is Reader Supported
Our Goal for
SEP 6 - OCT 5:
or Click Here to contribute.
Checks & Money Orders:
Raye Allan Smith
P.O. Box 95
Ashtabula, OH 44005
Dewitt Jones' Video
"Celebrate What's Right
With The World"
Listen at YouTube
Theme for The Obergon Chronicles
Listen at YouTube
The Obergon Chronicles ebook
OTHER WAYS TO DONATE
RUMOR MILL NEWS AGENTS WHO'VE BEEN INTERVIEWED ON RUMOR MILL NEWS
Kevin Courtois - Kcbjedi
Dr Robin Falkov
Melinda Pillsbury Hr1
Melinda Pillsbury Hr2
Tom Chittum Hr1
Tom Chittum Hr2
Gary Larrabee Hr1
Gary Larrabee Hr2
Stewart Swerdlow Hr1
Stewart Swerdlow Hr2
Janet Swerdlow Hr1
Janet Swerdlow Hr2
Dr. Robin Falkov Hr1
Dr. Robin Falkov Hr2
Dr. Robin Falkov Hr3
Dr. Robin Falcov
Find UFOs, The Apocalypse, New World Order, Political Analysis,
Alternative Health, Armageddon, Conspiracies, Prophecies,
Home Schooling, Home Mortgages and more, in:
Rumor Mill News Reading Room, Current Archive
POOFness for DEC 28: Mid-Week by ZAP from "The Office of Poofness"
Posted By: hobie
Date: Wednesday, 28-Dec-2016 21:52:34
In Response To: POOFness for DEC 2: IMMIGRATION ROADBLOCK REMOVAL (hobie)
Hi, folks -
Received via e-mail:
Subject: Mid-Week by ZAP from "The Office of Poofness"
From: "The Office of Poofness" <email@example.com>
Date: Wed, December 28, 2016 9:12 pm
I AM HUMBLED BY YOUR RESPONSE AND YOUR WELL WISHES. A VERY GRATEFUL THANK YOU TO ALL OF YOU.
I REALLY DID NOT THINK I WOULD MAKE IT, BUT THANKS TO YOU I DID. I SAW MY FAMILY FOR THE FIRST TIME IN ALMOST A DECADE. MY MOTHER, GOD BLESS HER, IS STILL STANDING BUT SHE IS FRAIL AND PUTTING ON CLOTHES TIRES HER GREATLY AND SHE BREATHES HARD AND MUST REST. THE SIMPLE ACT OF PUTTING ON CLOTHES…. NOT IN GOOD SHAPE.
THE HIGHLIGHT OF MY TRIP WAS MY WIFE AND DAUGHTER. I HAVE NOT SEEN THEM IN WAY TOO LONG, AND ALL WE COULD DO WAS HUG FOR HALF AN HOUR. NONE OF US WANTED TO LET GO.
THERE IS MORE BUT YOU CAN TELL THE REST. THE TEARS, THE PAIN OF BEING APART, ALL OF THAT WAS WASHED AWAY FOR A BRIEF MOMENT AND I CAN NOT TELL YOU THE EMOTIONS THAT WERE EXPERIENCED BUT THEY WERE VERY STRONG.
I HAVE YOU TO THANK FOR GETTING ME HERE. NOW ALL I HAVE TO DO IS FIGURE OUT HOW TO GET BACK. WHEN IT RAINS IT DOES SOMETHING ELSE TOO.
HOWEVER, I DO HAVE VERY GOOD NEWS. DURING MY TIME HERE, I HAD TO WORK (SURPRISE SURPRISE). THIS WORK FOR A FEW HOURS ON CHRISTMAS DAY, AND THESE LAST DAYS MEANS EVERYTHING TO OUR HUMANITY. THE ROYALS RELEASED A SPECIAL ACCOUNT ON CHRISTMAS, AND THIS ONE HAS A LOT OF ZEROS AFTER THE INTEGER. MORE THAN 20. THEY ARE VERY SERIOUS AND INTENT ON RELEASING ENOUGH INTO THE GLOBAL ECONOMIES TO REBALANCE TRADE DEFICITS, AND PROVIDE FOR THE MASSIVE FUNDINGS THE VARIOUS INFRASTRUCTURES REQUIRE.
THIS KIND OF MASSIVE RELEASE WAS FORETOLD A LONG TIME AGO AND WE HAVE ALL HEARD THOSE STORIES, BUT THEY ARE NOW BECOMING VERIFIABLE STORIES. THE DOCUMENTS I HAD TO DO TELL THE STORY OF THE TAPE, AND IT IS A TRULY EXTRAORDINARY STORY. WHO WOULD HAVE THOUGHT THAT THESE KINDS OF SIZES WOULD BECOME AVAILABLE FOR US.
OUR FUNDING IS GOOD. THEY ARE TRYING TO GET THE FUNDS CLEARED TO OUR PAYMASTER, BUT THE MAJORITY OF THE IMPORTANT BANKERS ARE AWAY ON THEIR HOLIDAY TIME, SO THEY TOLD ME IT SHOULD HAPPEN THIS WEEK, BUT IN CASE OF ANY GLITCHES, EXPECT USABLE FUNDS RIGHT AFTER THE WEEKEND. I SORTA FIGURED THIS BUT WAS HOPING THEY WOULD BE ABLE TO GET THE SMALL STUFF DONE AND IN OUR POCKETS. IT STILL MAY HAPPEN IN THE NEXT DAY.
AT THIS POINT, I DO NOT CARE BECAUSE I KNOW WHAT IS COMING DOWN THE PIKE. THEY WILL FINISH THIS FIRST BATCH TO US TO BEGIN THE PROJECTS, THEN THEY WILL LOAD US UP, AND THIS PROCESS IS GOING TO BE HUGE. I DO NOT EXPECT SMALL FUNDS.
WE ARE ALL PREPARING TO GET TO THE WORK AHEAD AND WITH THE INCREDIBLE SUPPORT WE HAVE FROM BOTH EUROPE AND ASIA SIDES, WE WILL BE VERY BUSY FOR THE NEXT SEVERAL DECADES, THAT’S FOR SURE.
I HAVE LITTLE ELSE TO IMPART TO YOU AT THE MOMENT, OTHER THAN TO WARN THAT JANUARY IS GOING TO BE THE MONTH FOR EVERYTHING TO BE LET LOOSE. I GUESS THIS IS ONE OF THOSE MILESTONES IN HISTORY THAT WE ARE IN RIGHT NOW AS THE HIGHER FORCES READY THEMSELVES TO PROVIDE THE TOOLS OUR HUMANITY NEEDS TO EVOLVE TO THE NEXT STAGE IN OUR GROWTH.
BEING JUST ONE OF THE CONDUITS OF THIS ROLLOUT IS COMFORTING, AS THERE ARE DUPLICATES IN CASE WE GET WIPED OUT. THERE WILL BE A REPLACEMENT.
ALL OF THESE THINGS HAVE CONSPIRED TO MAKE THIS SO, AND PROVIDE EVERYTHING WE NEED TO DO THE RECONSTRUCTION.
AND NOW FOR THE OLDER FUNNIES.
From: Abe Froman <firstname.lastname@example.org>
Subject: Doctor Colon
You clowns are too funny! There seems to be NO RECORD of "Doctor" Colon serving on ANY CA medical boards, any government connections, etc. You liars and scammers are comical…. As far as your lame legal threats, I suggest you call the new number we have been told to direct prosperity scam victims to - 202.324.3000. Mention who you are and your website. Have Dr Colon call them too as he knows the FBI right? TRUST us - they know YOU guys
DEAR ABE. YOUR OBSESSION WITH THINGS ANAL IS INDICATIVE OF DEEP SEATED ISSUES. WERE YOU WEANED PROPERLY? DR. COLON IS DR. COHLER. REALLY HE IS. I WILL SEND YOU A GROSS OF Q-TIPS SO YOU CAN HEAR BETTER. YOU HAVE BEEN BARKING UP THE WRONG HOLE, BUT THAT’S REALLY NOT THAT SURPRISING. YOUR THING OF SLAMMING ANYTHING AND EVERYTHING THAT HAS A CHANCE OF DOING GOOD IS NOTHING SHORT OF A VERY DISTURBING CHILDHOOD. WERE YOU MOLESTED? DID YOU MOLEST ANYONE? DO YOU KNOW WHAT THE WORD MOLEST MEANS?
THESE AND OTHER QUESTIONS WILL NOT BE ANSWERED ANYTIME QUICKLY AS ABE “THE FROLICKER” FROMAN DANCES A JIG IN HIS LATEST VIDEO MASTERPIECE THAT WILL GO INTO OBSCURITY THE MOMENT IT COMES OUT. I WILL ADMIT THAT YOU ARE SOMEWHAT ENTERTAINING AND WORTHY OF HALF A PASSING THOUGHT. TRY TO BE FUNNIER. I WILL SET UP A PANEL OF PURPLE PIG JUDGES TO SEE IF YOU IMPROVE. IF YOU DO, YOU WILL GET A PRIZE. WE’RE THINKING ONE UP. IT WILL BE SUBLIME. (MISS PHIPPS!...CAN WE GET A PLASTER CAST OF AN ANUS? A REALLY PUCKERED ONE?)
THAT’S ALL I HAVE TIME FOR, AND GOING BACK TO SEE MY FAMILY AGAIN AND SPEND AS MUCH TIME THERE AS I CAN.
AGAIN THANKS TO ALL OF YOU AND GOD BLESS. THIS COMING YEAR WILL BE AMAZING.
IN INSIGHTFUL GRATITUDE.
LOVE AND LIGHT
IN OUR SERVICE
“GOD IS; I AM; WE ARE”
“BE GOOD, BE LEGAL, TELL TRUTH”
DECEMBER 28, 2016
COPYRIGHT ZAP 2013-2016
Thank you for your support as we do our best to keep you up to date. We couldn't do this without your Help. Please go to Paypal.com using the account address: email@example.com to support the cause. Please remember to click friends and family when sending. If you are not a member of paypal and sending a donation please send an e-mail to firstname.lastname@example.org so we can log you in and send you a Thank You. We appreciate all the help you continue to provide in keeping food on people's tables, medical needs mets and Jerzy back to Calgary.
With Much Gratitude and Appreciation, Susan
Love and Kisses,
"The Office of Poofness"
ZAP, Susan and Staff
RMN is an RA production.
Articles In This Thread
- POOFness for OCT 2: Mid-Week Report
hobie -- Thursday, 2-Oct-2014 18:06:21
- Link to Wikipedia's page on the 2014 Hong Kong Protests
hobie -- Friday, 3-Oct-2014 04:46:01
- POOFness for OCT 5: "Higher Love"
hobie -- Sunday, 5-Oct-2014 22:01:15
- Reader: "... Its all a big joke."
hobie -- Monday, 6-Oct-2014 02:05:41
- Reader: "As much as I truly do not want to say so, I have begun, finally (since 1994) to agree with you..."
hobie -- Monday, 6-Oct-2014 23:13:22
- POOFness for OCT 8: Mid-Week Report
hobie -- Wednesday, 8-Oct-2014 22:06:48
- POOFness for OCT 12: "Reasons"
hobie -- Sunday, 12-Oct-2014 21:24:26
- POOFness for Oct 16: Mid-Week Report
Mr.Ed -- Thursday, 16-Oct-2014 14:58:09
- Reader: "Proof The UNITED STATES CORP no longer exists!"
hobie -- Thursday, 23-Oct-2014 18:20:17
- Reader: "In 2009 or 2010 the US corporate charter was up for renewal ..."
hobie -- Thursday, 23-Oct-2014 23:19:05
- Reader: "Has anyone else verified that it is no longer listed?"
hobie -- Thursday, 23-Oct-2014 23:23:00
- I CHECKED DnB TONIGHT AND IT IS STILL LISTED
StarTet -- Friday, 24-Oct-2014 01:02:06
- Reader: "You don't need a subscription to use the Dunn and Bradstreet site."
hobie -- Friday, 24-Oct-2014 16:21:30
- Reader: "The information is not correct"
hobie -- Friday, 24-Oct-2014 16:17:55
- POOFness for OCT 19: "Stairway"
hobie -- Sunday, 19-Oct-2014 21:48:52
- POOFness for OCT 22: Mid-Week Report
hobie -- Wednesday, 22-Oct-2014 21:45:37
- POOFness for OCT 27: "HAPPY DAYS"
Mr.Ed -- Monday, 27-Oct-2014 09:55:08
- POOFness for OCT 29: MID - WEEK REPORT
hobie -- Thursday, 30-Oct-2014 00:16:31
- POOFness for NOV 2: "The Republic"
hobie -- Monday, 3-Nov-2014 00:42:20
- POOFness for Nov 6: Mid-week Report
Mr.Ed -- Thursday, 6-Nov-2014 12:12:17
- Reader V: "The US TRN currency may be Basil III compliant, but it is not convertible for ..."
hobie -- Thursday, 6-Nov-2014 16:47:08
- POOFness for NOV 11: "Happy Veterans Day and Mid-Week Report"
hobie -- Tuesday, 11-Nov-2014 21:00:29
- POOFness for NOV 17: "CHAINS!!"
hobie -- Monday, 17-Nov-2014 21:50:31
- Reader: "Did a little searching on the book that ZAP mentioned and ..."
hobie -- Tuesday, 18-Nov-2014 01:41:42
- Reader: 'I did a check to see if Jack Lew showed up at the G20 Summit. He wasn't in the "Family Picture"...'
hobie -- Tuesday, 18-Nov-2014 18:26:38
- POOFness for NOV 20: Mid-Week
hobie -- Thursday, 20-Nov-2014 20:03:03
- *** Iraqi dinar, recently being said *** / DC, Already Blessed and TNT Member Late Thursday Night Chat
hobie -- Friday, 21-Nov-2014 17:40:48
- POOFness for NOV 21: Mid-week UPDATE
hobie -- Saturday, 22-Nov-2014 00:13:59
- Reader: "Is Zap aware that the Banksters and their cronies/puppets gave themselves the right to seize bank accounts..."
hobie -- Saturday, 22-Nov-2014 03:18:41
- Reader: "Deposits into a bank have always been entered on the asset side of their accounting ledger..."
hobie -- Saturday, 22-Nov-2014 16:40:32
- POOFness for NOV 23/24: *** Wonderful World***
hobie -- Monday, 24-Nov-2014 02:04:53
- POOFness for NOV 26: Mid-week
hobie -- Wednesday, 26-Nov-2014 21:33:42
- POOFness for DEC 1: Gimme Me Shelter!!!!
hobie -- Monday, 1-Dec-2014 20:10:12
- POOFness for DEC 3: Mid-Week Report
hobie -- Wednesday, 3-Dec-2014 23:17:12
- Reader: "So lets see if I understand this latest message by Poof/Zap ..."
hobie -- Thursday, 4-Dec-2014 04:27:30
- Reader: "I pity any person who tried to understand our current English usage 100 years from now."
hobie -- Friday, 5-Dec-2014 02:11:57
- POOFness for DEC 7: "NEW WORLD COMING!"
hobie -- Sunday, 7-Dec-2014 21:54:08
- Reader: "How does this affect the rest of us?"
hobie -- Sunday, 7-Dec-2014 23:49:00
- Reader: "Oh yippie, stewards like rothschilds, rockefellers, medici's ..."
hobie -- Monday, 8-Dec-2014 17:34:51
- Reader: "Thank you with all my heart for speaking the simple truth of the changes coming ..."
hobie -- Monday, 8-Dec-2014 17:37:46
- POOFness for DEC 10: Mid-Week report from "The Office of Poofness"
hobie -- Wednesday, 10-Dec-2014 21:58:23
- POOFness for DEC 14: How Great Thou Art
hobie -- Sunday, 14-Dec-2014 21:59:30
- AND NOW HE INVOKES GOD?
oliverhaddo -- Sunday, 14-Dec-2014 23:44:00
- Thanks, Reader, for the $10 and this comment...
hobie -- Monday, 15-Dec-2014 02:25:09
- Reader: "I think the main reason not many here contribute, is because ..."
hobie -- Monday, 15-Dec-2014 17:59:01
- (by request) 1963 - MAHALIA JACKSON, "HOW GREAT THOU ART"
hobie -- Monday, 15-Dec-2014 03:06:09
- Thanks, you 2, for the $40. :) (no msg in this post) *NM*
hobie -- Monday, 15-Dec-2014 18:02:27
- Thanks for that $10, Reader. :) (no msg in this post) *NM*
hobie -- Monday, 15-Dec-2014 20:44:53
- POOFness for DEC 19: MID WEEK REPORT FROM '"THE OFFICE OF POOFNESS".
hobie -- Friday, 19-Dec-2014 17:14:57
- AL HODGES UPDATE: "THE RESET WILL BECOME PUBLIC TODAY , TOMORROW , THE NEXT DAY OR CERTAINLY BY JANUARY 1, 2015"
igots2no -- Friday, 19-Dec-2014 17:34:26
- Your 'reward' is NOT tomorrow, or any time SOOON, it is NOW, get it, yet? So get over it and live (create) your life NOW *NM*
Bob -- Saturday, 20-Dec-2014 14:12:31
- Reader: "So the banks get to keep our wealth and the Obama Admin. get to push this RV into next year ..."
hobie -- Friday, 19-Dec-2014 23:53:27
- POOFness for DEC 21: Jingle Bell Rock
hobie -- Sunday, 21-Dec-2014 21:58:34
- Rader: "My comment is, and I'm dead serious :). . ."
hobie -- Monday, 22-Dec-2014 03:21:21
- POOFness for DEC 28: Love Is The Answer!!!!
hobie -- Sunday, 28-Dec-2014 20:43:37
- Reader: "After reading this week's Poofness letter I still see one key thing missing, ending the fraudulent debt!"
hobie -- Monday, 29-Dec-2014 00:33:54
- Reader: "Even credit cards are fraudulent."
hobie -- Monday, 29-Dec-2014 03:05:22
- Reader: "The Poof/Zap links to Dave Schmidt proves Dave has very limited intel as well."
hobie -- Monday, 29-Dec-2014 00:38:17
- Reader: "Hmmmm, 1 in about every 3000 people in the US have exchanged already???"
hobie -- Monday, 29-Dec-2014 02:19:04
- How Are The Secret Societies Being Dealt With?
Lion -- Monday, 29-Dec-2014 08:56:01
- Reader: "You talk about the RV and how things must be done carefully to not put people out of work. Please remember..."
hobie -- Monday, 29-Dec-2014 19:26:43
- Reader: "Just wanted to remind you that 'Love Is The Answer' was written by Todd Rundgren."
hobie -- Monday, 29-Dec-2014 23:02:36
- 1981 - TODD RUNDGREN, "COMPASSION"
hobie -- Monday, 29-Dec-2014 23:07:22
- POOFness for DEC 31: Mid-Week from 'The Office of Poofness'
hobie -- Wednesday, 31-Dec-2014 21:14:49
- POOFness for JAN 4: Sweet By and By@@
hobie -- Sunday, 4-Jan-2015 22:17:41
- POOFness for JAN 7: Mid-Week From 'THE OFFICE OF POOFNESS'
hobie -- Wednesday, 7-Jan-2015 23:26:39
- POOFness for JAN 11: To Kingdom Come
hobie -- Sunday, 11-Jan-2015 22:36:18
- POOFness for JAN 14: Mid-Week from "The Office of Poofness"
hobie -- Wednesday, 14-Jan-2015 20:46:22
- POOFness Readers Please Contribute While You're Here (no msg inside this post) *NM*
hobie -- Wednesday, 14-Jan-2015 20:53:59
- Thanks, you 2, for the $40. :) (no msg in this post) *NM*
hobie -- Wednesday, 14-Jan-2015 23:45:29
- POOFness for JAN 18: People Got To Be Free
hobie -- Monday, 19-Jan-2015 00:46:16
- POOFness for JAN 21: Mid-Week..'THE OFFICE OF POOFNESS'
hobie -- Wednesday, 21-Jan-2015 20:35:15
- Reader: "Keep the faith. ..."
hobie -- Thursday, 22-Jan-2015 17:09:10
- POOFness for JAN 25: "Eat the Rich"
hobie -- Sunday, 25-Jan-2015 23:44:59
- POOFness for JAN 28: MID-WEEK
hobie -- Wednesday, 28-Jan-2015 23:06:28
- POOFness for FEB 1: "The Way of the World"
hobie -- Sunday, 1-Feb-2015 23:49:15
- POOFness for FEB 4: MID-WEEK FROM 'THE OFFICE OF POOFNESS'
hobie -- Wednesday, 4-Feb-2015 21:39:26
- POOFness for FEB 8: LOVE YOURSELF
hobie -- Sunday, 8-Feb-2015 18:50:40
- POOFness for FEB 11: Mid- Week from "The Office of Poofness"
hobie -- Thursday, 12-Feb-2015 00:08:29
- POOFness for FEB 15: Happy Valentine's Weekend
hobie -- Sunday, 15-Feb-2015 20:34:13
- POOFness for FEB 19: MID-WEEK FROM 'THE OFFICE OF POOFNESS'
hobie -- Thursday, 19-Feb-2015 16:11:04
- POOFness for FEB 22: MONEY#####
hobie -- Sunday, 22-Feb-2015 22:25:30
- POOFness for FEB 27: Mid-Week
hobie -- Friday, 27-Feb-2015 16:46:23
- POOFness for MAR 1: HAPPY BIRTHDAY ZAP!!
hobie -- Sunday, 1-Mar-2015 21:43:50
- POOFness for MAR 4: Mid-Week Report
hobie -- Wednesday, 4-Mar-2015 23:19:28
- POOFness for MAR 8: Gonna Fly Now ##
hobie -- Sunday, 8-Mar-2015 19:35:32
- POOFness for MAR 11: Mid-Week
hobie -- Wednesday, 11-Mar-2015 21:06:27
- Thanks for the $100, you 2. :) (no msg in this post) *NM*
hobie -- Wednesday, 11-Mar-2015 23:56:21
- Thanks so Much - That $100.00 Kept my Internet on
Rayelan -- Thursday, 12-Mar-2015 13:41:38
- Thanks, Reader, for that $20. :) (no msg in this post) *NM*
hobie -- Thursday, 12-Mar-2015 04:05:59
- POOFness for MAR 15: "Crown of Creation"
hobie -- Monday, 16-Mar-2015 02:53:49
- POOFness for Mar 19: Mid-Week
Mr.Ed -- Thursday, 19-Mar-2015 13:31:59
- POOFness for Mar 22 - THE FREEDOM SONG
Mr.Ed -- Sunday, 22-Mar-2015 19:37:15
- This may be one of the "Rumors" zap was refering to
Mr.Ed -- Sunday, 22-Mar-2015 22:49:14
- POOFness for MAR 26: Mid-Week from "OFFICE OF POOFNESS" ZAP
hobie -- Thursday, 26-Mar-2015 23:12:23
- POOFness for MAR 29: "Open Up Your Heart"
hobie -- Sunday, 29-Mar-2015 21:47:56
- POOFness for APR 1: Mid- Week "Office of Poofness" ZAP
hobie -- Thursday, 2-Apr-2015 02:26:26
- POOFness for APR 5: Morning Has Broken
hobie -- Sunday, 5-Apr-2015 20:42:59
- Reader: "Hobie please tell me why this BS goes on 2x a week, endlessly."
hobie -- Monday, 6-Apr-2015 19:08:56
- Reader: "I think you have it right on #2. TPTB keep pushing and tightening the screws to see if we lose it and go wild."
hobie -- Tuesday, 7-Apr-2015 00:01:27
- POOFness for APR 9: Mid- Week "Office of Poofness" ZAP - "WONDERFUL NEWS" :)
Mr.Ed -- Thursday, 9-Apr-2015 12:13:12
- POOFness for APR 12: GLORY
hobie -- Sunday, 12-Apr-2015 20:55:39
- POOFness for APR 17: Mid-Week by ZAP from "Office of Poofness"
hobie -- Friday, 17-Apr-2015 16:29:03
- POOFness for APR 19: Imagine
hobie -- Sunday, 19-Apr-2015 20:10:12
- POOFness for APR 22: Mid-week by ZAP from " THE OFFICE OF POOFNESS'
hobie -- Thursday, 23-Apr-2015 00:22:24
- Reader: "Why is this person even reading Zap's report if he/she feels this way about Zap?"
hobie -- Thursday, 23-Apr-2015 23:54:41
- POOFness for APR 27: Masters of War
hobie -- Monday, 27-Apr-2015 18:12:47
- POOFness for APR 30: Mid-Week by ZAP from "The Office of Poofness"
hobie -- Thursday, 30-Apr-2015 19:02:59
The only pay your RMN moderators receive
comes from ads.
If you're using an ad blocker, please consider putting RMN in
your ad blocker's whitelist.
Serving Truth and Freedom
Worldwide since 1996
Politically Incorrect News
Stranger than Fiction
or Click Here to contribute.
Provided free to RMN Agents
Provided free to RMN Agents